Internship Summary
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The purpose of this placement is to provide practical workplace exposure and structured
learning across information technology, business systems, cyber security awareness,
documentation and process improvement within a real estate environment.
The placement is educational in nature and is designed to provide supervised experience,
mentoring and participation in approved IT and operational improvement activities. |
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Tasks
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IT Support & Workplace Technology
• Shadow and assist with IT support activities under supervision.
• Assist with approved workstation, laptop and peripheral setup activities.
• Observe and assist with troubleshooting of hardware, software, printer,
connectivity and user-support issues.
• Assist with maintaining IT asset registers, equipment inventories and device
records.
• Assist with preparing setup checklists and documentation for new starters or
office technology requirements.
Business Systems, Documentation & Process Improvement
• Assist with business process mapping, workflow documentation and process
improvement activities.
• Prepare and update user guides, procedures, technical documentation and
training material.
• Assist with documenting business requirements, system issues and approved
change requests.
• Support the development and maintenance of internal IT knowledge resources
and documentation.
Technology Projects, Testing & Research
• Assist with system testing, user acceptance testing and quality-assurance
activities.
• Support approved IT and Operations projects, including research, data collation
and project documentation.
• Research technology, automation and process-improvement opportunities and
present findings to the supervisor.
Cyber Security, Privacy & Confidentiality
• Follow all Reliance privacy, confidentiality and IT security requirements.
• Do not share, record, copy or retain passwords, credentials, personal information
or confidential business information.
• Immediately report any suspected security incident, accidental access, privacy
concern or system issue to the supervisor.
• Use Reliance information and equipment only for approved placement activities. |
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Host Summary
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A reputable real-estate agency based in Melbourne.
PURPOSE (the reason why we exist)
Enabling people to fulfil their dreams.
VISION (where we want to be)
Top 3 real estate agent in all markets we serve.
VALUES (the important beliefs we share)
Family | we value, support and care for each other and embrace our commonalities and
differences.
Ownership | this is what drives results – if we fail, we own it, resolve it and learn, so we avoid
it in the future.
Ethical | being truthful, fair and honest – it’s how our community expects us to be.
Fun | it doesn’t get in the way of work, but it is essential for the soul. |
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Benefits
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The purpose of this placement is to provide practical workplace exposure and structured
learning across information technology, business systems, cyber security awareness,
documentation and process improvement within a real estate environment.
The placement is educational in nature and is designed to provide supervised experience,
mentoring and participation in approved IT and operational improvement activities. It does
not constitute employment with Reliance Real Estate. |
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